Website Support

Being part of computers and part of the biggest network on the planet, the very nature of websites is to be technical and at times complex.

Anybody using anything complex needs guidance and support at times and that’s where we come in!  We’ll help fix things when they break, or get hacked, or just when they’re not working as expected.  We can do things for you or offer guidance to help you learn how to do things yourself.

Ultimately our service ensures that you can be confident whatever happens with your website, you don’t need to worry about it as you’ve got the right kind of experts to sort things out.  Better still if those experts know your business, your market and your customers so can not only fix things but ensure they’re improved to suit those needs.

Support for Urban Haze Customers

All our sites come with a variety of care plans including support to suit any business and budget.

Support for WordPress built by Somebody Else

We offer support packages for WordPress websites – even ones built by somebody else.
As a first step we provide an audit of the site (for £299) which allows us to understand how the site’s built and ensure we can support it straight away or tell you what needs to be done first before we can support it.

WordPress Fix

If you’re not an Urban Haze client yet, but have a WordPress website that’s broken or has been hacked, then we can still help you!  Find out more on our Fix Broken WordPress Page.

Care Plans

We offer ongoing care and maintenance plans to minimise the chances of your WordPress site breaking down, but also to be there and get you back up and running smoothly and rapidly if they ever do